Refund Policy

Refund Policy


We want you to be satisfied with your purchase.


• You can request a return within 14 days after receiving your order.


• The item must be unused and in its original packaging.


• Refunds are processed within 5–10 business days after we receive the returned item.


• Shipping costs are non-refundable unless the product is damaged or incorrect.


If you need assistance, please contact us at support@veliora.store.